Effective Date: 01.12.2025
As a service provider operating in the UK, Iva Repair is committed to complying with the General Data Protection Regulation (GDPR) regarding the collection, processing, and protection of personal data.
1. Lawful Basis for Processing
We process your personal data based on the following lawful grounds:
Contractual Necessity: Processing data necessary for the performance of the service contract with you (e.g., using your address to perform the repair).
Legitimate Interests: Processing data necessary for our legitimate business interests, provided these are not overridden by your rights and freedoms (e.g., maintaining service records for quality assurance).
2. Your GDPR Rights
Under GDPR, you have the right to:
Right of Access: Request copies of your personal data.
Right to Rectification: Request that we correct any information you believe is inaccurate or incomplete.
Right to Erasure ('Right to be Forgotten'): Request that we erase your personal data under certain conditions.
Right to Restriction of Processing: Request that we restrict the processing of your personal data, under certain conditions.
Right to Data Portability: Request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
3. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (typically related to warranties and tax laws).